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Here’s a super infographic on the pros’s and con’s of group-buy social commerce platforms from both a customer-focused perspective and a retailer perspective – from the team over at review site – SiteJabber. Smart accompanying article too, summarising the Rice University study on the effectiveness of group-buy platforms.

5 Hurdles for Group-Buy

  • Impression among retailers that running group-buy promotions is not profitable
  • Perception among consumers that group-buy deals encourage needless spending
  • Idea among end-users that group-buy refunds are rare
  • One bad experience and retailers don’t come back to the platform
  • Deal constraints make buy-in tough for retailers  (e.g. minimum 50% discount)

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    Tweets that mention The Pros & Cons of Group-Buy [Infographic] | Social Commerce Today — Topsy.com

    […] This post was mentioned on Twitter by RocaSalvatella, Paul Marsden and Mireia Mata, Zuupy. Zuupy said: The Pros & Cons of Group-Buy [Infographic] http://t.co/c7ygoZT via @marsattacks […]

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    Adobe predicts huge growth for its Flash player in smartphones « V E X E D

    […] Android VIDEO: 3D gaming on the phone Customer Support from Your iPad With Zendesk’s New App The Pros & Cons of Group-Buy [Infographic] Where Twitter Trending Topics Really Come From [STATS] Will Twitter Become the New “Voice of […]

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    Jeff Molander

    14% retention rate? Bogus. And who reports that… Groupon? Let’s see the research, y’all.

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    The Daily Deal Phenomenon | Time + Space | strategic. media

    […] advertising tool. Finally, because I love a good infographic, here you will find one outlining the pros and cons of group […]

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    Adam Sweeney

    Deal success depends on the scarcity factor, and it’s astonishing how quickly these dealsites have hobbled themselves with being common as muck.
    I think they need to make more of a play to the inherent satisfaction of consumers interacting – that allows them to evaluate the opportunity and get excited.
    Know what happens when people are excited about tickets to a gig being released? The buzz about it beforehand causes a feeding frenzy when the tickets are released, much more so than if tickets were just suddenly available. Perhaps we should have a 24h lead-in to each deal?

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    JoomABC

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    melanie vau

    I am still waiting for my GrouponAus and LivingSocialAus purchases from Feb 2012 to arrive; help desk and social media contacts extremely unhelpful. Are some of the big group buying sites in trouble?

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    melanie vau

    I am still waiting for GrouponAus and Living Social Australia purchases (both from Feb) to be delivered or refunded. Help Desk NO HELP at all. Are these big group buying sites in financial trouble?