Facebook Launches Big New Social Commerce Service for Local Businesses [Video/Screenshots]


With all the hype and spin over social commerce right now, you’d be forgiven for dismissing weekly “this changes everything” claims as bubble-talk nonsense.

But…  we think Facebook launched a potential game-changer today with an on-form CEO Mark Zuckerburg (“the iPad is not mobile”) announcing a new Deals Platform to run with its mobile “Places” app (whilst also launching mobile “single-sign on” to create “frictionless” mobile commerce with apps such as Groupon’s iOS/Android app).

Over 200 million people use Facebook on their mobile – and now a slick Deals  interface shows local businesses around users offering deals (deals come in four flavors, some with a social twist – see video below) – check-in to those places – and in two clicks they can redeem the deal.

Facebook Places launched several months ago with the tag line “Places: Who. What. When. And now Where.” and with Deals added to Places today we have – Who. What. When. Where. And now Why.

For merchants, there’s a single-page Facebook Deal publisher that makes publishing deals – whether VIP experiences for check-ins, discounts or freebies – very simple. It’s a great way to introduce people to great local businesses and generate footfall.  So Facebook Deals also answers the perennial question from local merchants – why should I care about the Web?

Mobile needs simplicity to work, and the Facebook Deals platform is elegant in its simplicity.  And its free for local businesses to use.

We think the Facebook Deals platform is a potential game changer. Why? Because it makes offering local deals easier, faster and cheaper on the world’s biggest mobile application platform.  And with Facebook Deals including options to add an uniquely social twist (your friends must check-in with you to get the deal), this is a lovely evolution for social commerce of the group-buy variation. We Like. We Heart.

Will Facebook Deals take off? A few small businesses have signed up to use it from its launch in the US today (international to follow) – Gap, H&M, North Face, McDonalds, Starbucks, Macy’s.  For example, GAP is offering 10,000 free pairs of jeans, for the first 10,000 check-ins, and 40% of all regular priced merchandise for check-ins thereafter. See the Facebook blog post for details of other deals.  And with Facebook as the most popular mobile application platformout there (bigger than iOS or Android), we think it’ll take off. Foursquare beware – you might just get squashed by the Big Blue.

Facebook Deals

  • Individual Deals (Check-in and claim deal)
  • Loyalty Deals (Deals for multiple check-ins)
  • Friend Deals (Check-in together to get the deal)
  • Charity Deals (User checks-in, business donates to charity)

We try not to use the word ‘cool’ here – we’re all over 12 – but the Facebook Deals platform is just that; cool.

See the two minute introductory video below and then catch the archive of Facebook mobile event video below that, covering the new Single Sign-on, Open Location APIs, and the new Deals Platform (skip through to 8.23 and then 37.23 for the key social commerce sections).

Watch live streaming video from facebookinnovations at livestream.com
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16 Comments

  1. […] This post was mentioned on Twitter by Travis White, Paul Marsden and Paul Marsden, 武田 和也. 武田 和也 said: RT @marsattacks: Facebook's Game Changing New Social Commerce Service for Local Businesses [Video/Screenshots] http://t.co/eKOAz9K via @ … […]

  2. November 5, 2010
    Reply

    Now start the mobile localization services , and with the api facebook extends the plataform mobil and in your site you can login with facebook too . A super social Ldap ?

    Loopt is joining to facebook what do you think about foursquare and google ?

    • November 6, 2010
      Reply

      Wouldn’t want to be Foursquare right now… not sure Google ‘gets’ social.

  3. […] think FB Deals is a big deal – a potential Groupon slayer (new Groupon Stores, with 10% rather than 50% commission, […]

  4. […] platform from WordPress blog to $1bn+ in under two years, it could be a smart exit strategy, before Facebook Deals gatecrashes the […]

  5. […] addition to numerous third-party group-buy apps already available in Facebook, and in addition to Group-Buy deals that retailers can already set up in Facebook Deals.  But we think Buy-With-Friends has the […]

  6. […] just read a great article by Paul Marsden in social commerce today about the new Facebook “Deals” platform, which is aligned with its mobile “Places” app. […]

  7. […] went live yesterday across Europe (France, Germany, Italy, Spain, and UK) and Canada, after the US launch last November.  Brands such as Starbucks, H&M, Yo! Sushi and O2 are international launch partners, but any […]

  8. […] American Apparel, Nordstrom @ Groupon, Apple @ TJ Maxx!? [Screenshots] Posted on November 19, 2010 by Paul Marsden Posted in Group-Buy, Latest, Market News TweetIf anyone thought that the flirtation between Groupon and national retail chains (Gap, The Body Shop) was but a temporary tryst, two new deals point to a more enduring romance, as the group-buy social commerce platform evolves to remain competitive with Facebook Place Deals. […]

  9. […] Apple, ASOS, Best Buy, Bulgari, Coca-Cola, Delta, Diesel, Disney, Dove (Unilever), Gap, Heinz, jcpenney, Levi’s, Macy’s, Max Factor, Mazda, Nike, Nine West, Old […]

  10. […] Apple, ASOS, Best Buy, Bulgari, Coca-Cola, Delta, Diesel, Disney, Dove (Unilever), Gap, Heinz, jcpenney, Levi’s, Macy’s, Max Factor, Mazda, Nike, Nine West, Old […]

  11. […] Amazon, Apple, ASOS, Best Buy, Bulgari, Coca-Cola, Delta, Diesel, Disney, Dove (Unilever), Gap, Heinz, jcpenney, Levi’s, Macy’s, Max Factor, Mazda, Nike, Nine West, Old Spice, P&G, […]

  12. […] 当facebook在英国推出facebook deal(签到服务),Mazda的销售商进行了一个活动,用户通过移动终端到达Mazda的经销店并且通过facebook deal签到,就可以以8折优惠购买一辆跑车。利用这个服务的还有Gap Facebook Deals。 […]

  13. […] 当facebook在英国推出facebook deal(签到服务),Mazda的销售商进行了一个活动,用户通过移动终端到达Mazda的经销店并且通过facebook deal签到,就可以以8折优惠购买一辆跑车。利用这个服务的还有Gap Facebook Deals。 […]

  14. […] Apple, ASOS, Best Buy, Bulgari, Coca-Cola, Delta, Diesel, Disney, Dove (Unilever), Gap, Heinz, jcpenney, Levi’s, Macy’s, Max Factor, Mazda, Nike, Nine West, Old […]

  15. […] 19. Gap Facebook Deals […]

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